Credit Control Management

Your business is at risk from late paying customers. Getting paid on time, every time is a reality but requires good systems, experienced credit controllers and regular, polite contact.

Our range of outsourced credit control services allow businesses of all types and sizes to operate a highly effective credit control service. We offer the best outsourced credit control service in the UK with a simple pricing structure that usually pays for itself within a very short period of time. Good credit control is essential and should be treated as such, not left until payment is long overdue. Effective credit control requires good systems and experienced staff and is an essential role within any business. Failing to implement good credit management and credit control procedures will put your business at risk and cause serious cashflow problems.

The outsourced credit control services we provide are available for less than the minimum wage, with no system or overhead costs.  Our outsourced credit control services offer substantial cost and efficiency savings when compared to managing credit control in-house.

Our outsourced credit control services will add no cost to your business and over a short period will be generating consistent levels of cash, free of peaks and troughs,  for you to reinvest into the business.

Whether you require a fully outsourced credit control service, including letters and statements, or a temporary outsourced credit control solution to support your existing credit control team, we can help. We can even provide an outsourced credit control service to cover staff absence or maternity leave.

• Full outsourced credit control including statements and letters
• Selective outsourced credit control – you choose the accounts for us to manage
• Temporary outsourced credit control to cover staff absence
• Outsourced credit control of overdue or delinquent accounts
• UK based with no call centres

Our outsourced credit control services will generate cash for your business and save you time and money. Good credit control systems are expensive to implement and experienced, well trained credit controllers are difficult to find. Our outsourced credit control services provide all this at a fraction of the cost.

SLM credit services will enhance your business, improve your customer service and maintain a consistent level of cash flowing through your business. Outsourced credit control from SLM Credit Services will provide invaluable peace of mind and create new opportunities for your business.

Chasing when debt is long overdue is not credit control it is fire fighting. Poor credit control will not only incur your business costs but it may also send out signals that your business is desperate for cash. Credit control is one of the most important roles in your business and should be treated as such. Leaving it in the hands of poorly skilled, junior or part time workers to undertake is a costly mistake. Remember, every day an invoice is outstanding it is costing your business money and exposing you to bad debt. Our outsourced credit control services will protect you from the problems, expense and hassle caused by late paying customers

One of the most important and often overlooked aspects of good credit control, is the importance of building good relationships with your customers. Polite regular contact is a key part of our outsourced credit control service. As well as politely educating your customers to pay you on time, we are also improving the customer service you provide. A unique feature of our outsourced credit control service is that we allocate a named credit controller or team of credit controllers to your account. This enables our outsourced credit control team to develop relationships with your customers and become familiar with the goods or service you provide.  Our credit controller will be in regular contact with you, keeping you up to date with the status of your account. This personal attention sets us apart from our competitors, as they often use an automatic follow up system picked up by the first available credit controller.

Good credit control is about getting to know you and your customer, so we can quickly identify the difference between a genuine dispute and delaying tactics. This is a vital part of our outsourced credit control service, as this can often result in us identifying possible financial pressures, so you can review the credit terms you are offering to that customer.  This proactive approach coupled with well honed skills, means we are always looking out for your business. This is one of the reassons why our outsourced credit control service will make a real difference for your business.